Next, tap the ‘Capture cheque’ button to capture your cheque details. Thanks to the Mobile Deposit feature of the First Merchants Mobile app depositing checks is now as simple as snapping a picture on your smartphone or tablet device. Then log in with your old number. Answer the security question, and you're all in. Cookie Policy. How to transfer your Digital Secure Key from your old phone to your new one: Ooh! Simply log on to your App, long press on the account you’d like to pay your cheque into and select ‘Pay in a cheque’. Done? The move comes as mobile usage of First Direct customers continues to increase. First Direct has launched a Windows Phone 8 version of its Banking on the Go mobile app. Our app update for Android makes banking on the go better than ever. And make sure you have the keys to your new house. I wish other banks would understand how important it is to speak to a human being for their banking. You can now do more than ever from the comfort of your own phone - and if that’s not exciting enough, this is just the start of our mini digital revolution, with loads more improvements on the way. Use your old secure key to generate the PIN as usual. Download first direct and enjoy it on your iPhone, iPad and iPod touch. Thanks to Mobile Deposit, you can securely deposit your checks wherever and whenever you want. Then tap 'deactivate Digital Secure Key'. Member HSBC Group. First Merchants Mobile Banking is a simple, secure and convenient way to manage your bank accounts, anytime, anywhere, right from your Apple or Android device! And then 'deactivate now'. Then tap 'deactivate Digital Secure Key'. Get yourself up to date. Paying in a cheque with your Mobile App is quick, simple and seriously secure. Smartwatch. Current Page. Your everyday just got a whole lot easier. Simply hold your phone over the cheque and try to keep it within the boxed area on screen. How to set up fingerprint and face recognition Amend an existing application. Then do the same thing to capture the back of your cheque. Download the mobile banking App onto it, and then log in using your online banking password. Download the app on the new phone. via your browser. Enter the three requested characters from your password and your memorable information, Have a look through the features of our Digital Secure Key and then click ‘Activate', Choose how you'd like to receive your first activation code, Enter the code we sent to you (activation codes usually arrive straight away, if you haven't received one after a couple of hours, give us a call and we’ll be happy to help), You’ll then be asked how you’d like to receive your second activation code, Enter the second activation code once you’ve received it, Choose a new password for your Digital Secure Key. On line banking with First Direct used to be a pleasure. We want to make sure you're always getting the very best experience with first direct . So go on. Making the switch is easy. Log on to the Mobile App using your username, and tap ‘use secure key’. First, you’ll need the first direct mobile banking app downloaded on your smartphone. First direct has long prided itself on staying ahead of the curve with technology and was one of the first in the UK when it introduced mobile phone banking in 2006. Find out … You can update your address in our App. ALWAYS get through locally to speak to an adviser without any automated menus. 2 Likes. Manage all aspects of your First Direct account with this one mobile app. © HSBC Group 2021. Here's how to switch: Download the first direct Mobile Banking App, if you haven’t done so already. If you’ve recently applied for a first direct mortgage online and want to change the amount, term, type or rate – it’s no problem.. Go to our ‘Find the mortgage for you’ tool and ‘Amending an existing application’ will be selected for you in the ‘I am..’ field.. If you don’t have our App, you can call us on 03 456 100 100 to change your address. Easily search for and download selected apps through Huawei Browser. Download the mobile banking App onto it, and then log in using your online banking password. Telephone and internet-based UK bank, First Direct has just launched an official app for Windows Phone. You’ll be able to pay in a total of £750 in cheques per day with an individual limit of £500 per cheque. Done? Ready to get started with Digital Banking? APK Downloads. And that's it. To use the First Direct app, it is necessary to register as a First Direct customer. If you don’t have the ‘long press’ feature on your phone, you can select an account, then tap the three dots in the top right corner. That’s why, in the fifth part of our banking review series, we’re looking at first direct’s Banking on the Go app and the features and security it … The First Bus App is the smarter way to catch the bus. Now that you’ve captured the front and back of your cheque, tap ‘continue’. You'll need to download our App to use a Digital Secure Key, if you haven't already. You can now pay in another cheque if you need to. If you'd like to log on right away without a Secure Key our Mobile App can be installed on any Smartphone or Tablet running iOS or Android. Tools and guides There's no link to Internet Banking here. The App will automatically take a picture for you. Get all of your passes, tickets, cards, and more in one place. On your watch, open the Google Pay app. At the coffee shop, deciding if it’s a skinny soy latte or a cup of tea. Now, there’s no need to rush to the bank or wait in line. Enjoy! Thanks to Mobile Deposit, business users who are administrators in online banking can securely deposit checks wherever and whenever they want. Helpful videos You can check this by viewing your balance and transactions. Placing your cheque on a dark surface usually makes it easier for your phone to capture your cheque. We hope you don't mind. 11 May 2018 14:40 #3. Absolutely horrendous “upgrade “. First, get your old phone and log on to the mobile banking App. On the app you can: view balances and your last 90 transactions; create new payments to people and companies from your account; create, view, amend and cancel standing order payments; cancel Direct Debits; view pending transactions. A text messaging and/or data plan is typically needed, as data usage can become expensive without them. For a list of all the cookies we use and what they do, please read our While the move's underway, check the meters and take any final readings – you'll need to do this at your new … Once you're in, tap 'more' and then 'security settings' again. Help You can pay in a cheque in a matter of minutes, wherever you happen to be. Just visit the ‘More’ menu and select ‘Profile’. In a taxi stuck in traffic, wondering how much you’ve saved for your trip to Machu Picchu. Need to cancel one of your Direct Debits? Even better banking has arrived. It provides convenient access to both financial and non-financial transactions by FirstBank account holders via their mobile phones/devices. Absolutely horrendous “upgrade “. Our First Merchants Mobile apps are available in the App Store, Google Play, and the Amazon Appstore for compatible devices. first direct is a division of HSBC UK Bank plc. The bank today published a new app to the … With Family Sharing set up, up to six family members can use this app. This way you get the best of both worlds as you can still log on to our website but also access your accounts on the go. First things first, head to the “Move money” menu. With their new security measures, I now have to memorise multiple passwords that all have different monikers, none of which I can keep straight, and the site has lost all intuitiveness. Then, on the 'more' menu, go to security settings. Then you can contact support and ask them to change the phone number associated with your account. Now get your shiny new phone. Voila. They may use your full name, use a number you recognise or mention personal details that convince you that you are speaking to a … Don't post account info. Learn More. Once it's verified, your first direct card is ready to use with Google Pay Opens an overlay [Will show a security message first]. On your phone, follow the instructions to add your first direct card. Virus Free To update your mobile phone number select ‘Profile’ in our App, or give us a call. FirstMobile is the official mobile banking smartphone application from FirstBank. You’ll never have to worry about losing your ticket or forgetting your change again. Enter the amount that you’d like to deposit and tap ‘done’. Your everyday just got a … 4,553 were here. You’ve just cancelled a Direct Debit on the first direct iOS APP. On a rollercoaster, planning the decorations for your dog’s third birthday party… Wherever you are, whatever you’re doing, our new and improved mobile app makes banking even simpler. All Rights Reserved. You are in section In order to have access to all the features of our fully-optimised website, please enable your JavaScript settings But before you get rid of your old model, you'll need to transfer your Digital Secure Key over, so you can keep using your mobile banking App. order replacement cards, or a new PIN. This is made relatively easy and fast with an easy in-app signup process. The organisation has confirmed that in March 2014, nearly 50% of all visits to First Direct ’s website came from a mobile device, which is a significant increase from March 2013 (30%). The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. This With their new security measures, I now have to memorise multiple passwords that all have different monikers, none of which I can keep straight, and the site has lost all intuitiveness. How to set up a Secure Key on your new phone, How to cancel a Direct Debit on the first direct App, Visit our facebook page, opens an overlay, Pay in a cheque, pay in and withdraw cash, How to claim a debit or credit card refund. From checking your balances and viewing transactions to paying family and friends, mobile banking takes all the hassle out of everyday money stuff. Thanks to the Mobile Deposit feature of the First Merchants Mobile app, depositing checks is now as simple as snapping a picture on your smartphone or tablet device.Now, there’s no need to rush to the bank or wait in line. Devices the App can be used on Apple : compatible with iPhone, iPad and iPod touch. We'll then take you through the steps to get all set up. Here's how to set up a Digital Secure Key on your smartphone. Or you can return to your accounts screen by tapping ‘Back to balances’. Once you're in, tap 'more' and then 'security settings' again. Your cover will begin as soon as you become a First Directory holder, or 1 November 2018, whichever is later. A text will be sent to your old phone for verification. Because we want to make sure we're doing a good job, we may monitor or record our calls. Staff are helpful, polite and nothing is to much trouble. Remember to keep hold of your cheque until the money has been added to your account. Update now >> • Free to use, but providers may charge for download and usage• Use in accordance with local laws and check charges if using abroad• Use in accordance with our App terms and conditions• Use in accordance with Apple terms and conditions• This app may be withdrawn at any time, but we’ll always keep you in the loop. Nice. Tap ’Get started’. This time, choose 'activate Secure Key' and follow the steps on screen. Once you've downloaded our App, press 'Log on'. - Log into the first direct app on your old phone - Select settings, and click ‘Deactivate Digital Secure Key' - Hit ‘Deactivate now' - Download the first direct app again on your new phone (yay!) In the UK, first direct is the earliest out of the starting blocks, switching all apps on the new phone over to facial recognition. From checking your balances and viewing transactions to paying family and friends, mobile banking takes all the hassle out of everyday money stuff. Great! Where a cheque is paid in before 10pm on a working day using the App, the funds will be available by 11:59pm the next working day provided it’s not been returned unpaid. You also have the option to call us and to tell us in advance if you’re moving and what date this will be. Finally, double-check that your details are correct and tap ‘Confirm’. And that's why we're pleased to announce that our latest app update is available for Android, as well as Apple mobile devices. In contrast to other banking apps, first direct’s app doesn’t offer a budgeting tool. Copyright © 2021 Apple Inc. All rights reserved. I LOVE banking with First Direct - like a little piece of therapy in my day. Have a list of essential phone numbers to hand – solicitor, estate agent, movers – especially if you're completing on the moving day itself. Note: This only adds a card to the Google Pay app on your watch (not your phone). Follow the instructions, and you're all done! Phone scams (also known as Vishing) are fake calls made by scammers that claim to be from your bank, your building society or organisations like telecom providers and HMRC. For more information, see the developer’s privacy policy. Now get your shiny new phone. Use your old secure key to generate the PIN as usual, and enter this into the App. On line banking with First Direct used to be a pleasure. Just scan each mobile ticket when you Welcome to Finextra. jasonmoore2001. Got a regular secure key but fancy going digital? Great! Applying online with first direct is simple and convenient if you're happy to apply without mortgage advice. Wherever you are, whatever you’re doing, our new and improved mobile app makes banking even simpler. Download the first direct app, and you will be prompted with a series of on-screen instructions, involving entering a few personal details and verifying your identity. Simply download the First Bus App, and you’ll be able to buy and store tickets on your phone. The developer, first direct, indicated that the app’s privacy practices may include handling of data as described below. As such, cookies for this site are currently disabled. Confirming online card payments When you use your first direct credit or debit card online we may ask you to confirm the payment by entering a one-time passcode. JavaScript is currently disabled on this computer/device. Just go to settings and tap 'activate digital secure key'. Go to the first direct website to open a sole or joint account, open a second account or switch your existing account to first direct. The easiest way to apply to open a new account with first direct is to go online. First Direct’s customer service is second to none! Download the new First Bus App to plan journeys, see available capacity and buy tickets all in one place. Ready? To use our App you need to be a first direct customer and have set up your telephone security. You must have text capabilities to use Text Banking (personal customers only) and web access to access Mobile Web. [The second icon from the right on the bottom tool bar], Select the account the Direct Debit is paid from [Select account from list], Head to Manage Standing Orders and Direct Debits [Navigate to “Manage” menu and select Standing Orders and Direct Debits], Choose the Direct Debit you’d like to cancel [Select the beneficiary from the list], Press Confirm [Press confirm in top right-hand corner and click yes on confirmation prompt]. The service is available to FirstBank account … and follow the steps to activate your new digital secure key. Once you've logged on, just go to 'Security Settings' in the menu, and select 'Activate Digital Secure Key'. Check out your shiny new phone. Home Then, on the 'more' menu, go to security settings. Open the app, enter your username, and tap 'use secure key'. If that's all in place, simply download the App and follow the on-screen instructions. You can now access all our Mobile Banking features. Saving with the first direct app. Set up ‘screen lock’ (if you haven't already). Download first direct app for Android. Read reviews, compare customer ratings, see screenshots and learn more about first direct. When you’re happy that you can clearly see the cheque number, sort code and account number, tap ‘OK’. First, get your old phone and log on to the mobile banking App. Watch the full how-to on YouTube: http://bit.ly/2if5t75 Mobile Phone Insurance is available to you as a First Directory holder (the person(s) named on the first direct 1st Account from which the monthly fee is deducted). And then 'deactivate now'. Official App for Android makes banking on the first direct iOS App your passes,,... We may monitor or record our calls number select ‘ Profile ’ without any automated menus text capabilities use... Thing to capture your cheque details banking on the 'more ' and then 'security settings ' in the menu go. 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